Contact

Reaching the right resource at the right moment makes a real difference when someone is navigating Spanish language learning — whether that's a question about DELE exam registration, a request for clarification on Spanish proficiency levels, or a school administrator looking for guidance on bilingual education programs. This page explains the available contact channels, the geographic scope of service, and how to structure a message so it reaches the right desk without unnecessary back-and-forth.

Additional contact options

The primary contact form is the fastest route for general inquiries, but not every question fits neatly into a single-field text box. For reference questions tied to specific published sources — such as the American Council on the Teaching of Foreign Languages (ACTFL) proficiency guidelines, the College Board AP Spanish framework, or Instituto Cervantes DELE examination schedules — it helps to flag the source document by name in the subject line. That detail routes the message to someone who has already worked with those materials.

For educators affiliated with a school district or university language department, a secondary pathway exists through direct email correspondence, which allows for longer attachments — syllabi, curriculum documents, or assessment rubrics — that a standard web form cannot accept. Response time through either channel runs 2 to 3 business days on average, though queries arriving during peak exam registration windows (typically October through November and March through April for AP and DELE cycles) may take up to 5 business days.

How to reach this office

The contact form on this page is the primary intake point. It is monitored during standard business hours across U.S. time zones — Eastern through Pacific — Monday through Friday.

For structured or institutional inquiries, the process works best in 3 clear steps:

1. Use the contact form for all initial outreach, regardless of complexity. This creates a reference number that keeps correspondence organized if the question requires follow-up.
2. Follow up by email only if an attachment is necessary or if the form submission has not received a response within 5 business days.
3. Reference prior correspondence by including any reference number or timestamp from the original submission. This prevents duplicate handling and speeds routing.

Phone contact is not available for this property. That is a deliberate choice — written correspondence produces a clearer record, particularly for questions that touch on curriculum standards, certification requirements, or source citations that benefit from documentation.

Service area covered

SpanishAuthority.com operates at national scope within the United States, which means the reference content, linked resources, and editorial guidance are calibrated for learners, educators, and professionals navigating the U.S. Spanish-language landscape. That includes Spanish in U.S. schools, heritage language learners, healthcare professionals seeking medical Spanish competency, and law enforcement personnel working in bilingual communities.

The site does not function as a localized tutoring placement service or a regional school provider network, so inquiries asking for neighborhood-specific recommendations — "the best Spanish tutor in Austin" or "immersion programs near me" — fall outside the scope of what this office can usefully answer. The Spanish tutoring options and Spanish language immersion programs pages address those searches with structured guidance instead.

International visitors will find most content applicable, particularly around grammar, vocabulary, and certification pathways through Instituto Cervantes. However, regulatory references — such as Title III of the Elementary and Secondary Education Act, which governs English learner programs in U.S. public schools — are specific to U.S. federal and state education law.

What to include in your message

A well-constructed message gets a faster, more useful response. The difference between a reply that takes 1 exchange versus 4 often comes down to specificity in the original message.

Include the following in every inquiry:

• Topic or page reference: Name the specific subject — "AP Spanish exam scoring," "DELE B2 requirements," "code-switching and heritage learners" — or link the relevant page URL.
• Context: A sentence or two explaining the role — student, parent, teacher, curriculum coordinator, healthcare professional — and what decision the answer will inform.
• Source question, if applicable: If the inquiry involves a specific published standard (ACTFL, College Board, Instituto Cervantes, U.S. Department of Education), name it. This distinguishes editorial questions from factual clarifications.
• Preferred format for the response: A short direct answer, a list of resources, a longer explanation — specifying this saves an extra round of clarification.

Two types of inquiries that fall outside editorial scope:

The distinction matters. SpanishAuthority.com produces reference content — explanations, comparisons, frameworks, and source-backed guidance. It does not process transactions, issue certifications, or represent any testing authority. Keeping that boundary clear means responses stay genuinely useful rather than vaguely reassuring.